Terms of Service forAgricKonnect
These terms govern your use of AgricKonnect's AI-powered agricultural platform. By using our services, you agree to these terms and conditions.
Clear Terms
Easy-to-understand legal language
Fair Agreement
Balanced rights and responsibilities
Last Updated
January 15, 2025
Acceptance of Terms
Agreement to Terms
By creating an account or using AgricKonnect services, you agree to these terms
You must be at least 18 years old or have parental consent to use our services
If you disagree with any terms, you must discontinue use immediately
Continued use after updates constitutes acceptance of revised terms
Modifications to Terms
We may update these terms to reflect changes in our services or legal requirements
Material changes will be communicated via email or in-app notifications
You will have 30 days to review changes before they take effect
Updated terms will be posted with the effective date clearly indicated
Description of Services
AI Diagnosis Services
AI-powered crop disease identification and treatment recommendations
Agricultural advisory services based on machine learning algorithms
Service accuracy improves over time but is not guaranteed to be 100% accurate
Professional agricultural consultation should supplement AI recommendations
Market Intelligence
Real-time market prices for major agricultural commodities in Nigeria
Connection platform between farmers and verified buyers
Weather forecasts and agricultural alerts for your farm location
Agricultural news and best practices from local and international sources
Premium Features
Unlimited AI diagnoses and priority customer support
Advanced farm management tools and detailed analytics
Direct buyer connections and negotiation platform
Export capabilities for farm records and compliance documentation
User Responsibilities
Account Security
Maintain confidentiality of your login credentials
Notify us immediately of any unauthorized account access
Use strong passwords and enable two-factor authentication when available
You are responsible for all activities under your account
Accurate Information
Provide truthful and accurate information when creating your profile
Keep your farm location and contact information up to date
Submit genuine crop photos for AI diagnosis
Report any errors or discrepancies in your account information
Appropriate Use
Use services only for legitimate agricultural purposes
Respect intellectual property rights of AgricKonnect and third parties
Do not attempt to reverse engineer or hack our AI systems
Comply with all applicable Nigerian laws and regulations
Prohibited Activities
Platform Misuse
Creating fake accounts or impersonating other farmers
Uploading false crop images or misleading farm information
Attempting to manipulate AI diagnosis results
Using automated tools to access services without permission
Commercial Violations
Reselling access to AgricKonnect services without authorization
Using our platform to facilitate illegal agricultural trade
Posting false market information or manipulating price data
Engaging in fraudulent transactions with other users
Content Violations
Sharing inappropriate, offensive, or harmful content
Posting spam, advertisements, or unrelated commercial content
Distributing malware or malicious code through our platform
Violating copyright or trademark rights of others
Payment and Billing
Subscription Plans
Free tier includes basic AI diagnosis and weather alerts
Premium subscriptions billed monthly or annually in Nigerian Naira
Prices may change with 30 days advance notice to subscribers
All fees are non-refundable except as required by Nigerian law
Payment Methods
Accept major Nigerian banks, mobile money, and international cards
Automatic renewal unless cancelled before billing cycle ends
Failed payments may result in service suspension after grace period
Contact support for payment disputes or billing questions
Refund Policy
Refunds considered for technical issues preventing service use
Refund requests must be submitted within 14 days of payment
Partial refunds may apply for mid-cycle cancellations
Processing time for approved refunds is 5-10 business days
Limitation of Liability
AI Diagnosis Disclaimer
AI recommendations are advisory only and not a substitute for professional advice
We are not liable for crop losses resulting from following our recommendations
Users should verify AI diagnosis with local agricultural extension officers
Treatment recommendations should be adapted to local conditions and regulations
Market Information Disclaimer
Market prices are estimates and may not reflect actual transaction values
We are not responsible for losses from market price fluctuations
Buyer connections are facilitated but transaction terms are between parties
Weather forecasts are based on third-party data and may be inaccurate
Service Availability
Services may be temporarily unavailable due to maintenance or technical issues
We strive for 99.9% uptime but cannot guarantee uninterrupted service
Force majeure events may impact service availability without liability
Compensation limited to service credits for extended outages
Account Termination
Voluntary Termination
You may delete your account at any time through app settings
Data export available for 30 days after account deletion request
Subscription benefits continue until end of current billing period
Some data may be retained for legal compliance requirements
Involuntary Termination
We may suspend or terminate accounts for terms of service violations
Repeated abuse or fraudulent activity may result in permanent ban
Notice will be provided except for serious violations requiring immediate action
Appeal process available for users who believe termination was in error
Governing Law and Disputes
Nigerian Law
These terms are governed by the laws of the Federal Republic of Nigeria
Disputes subject to jurisdiction of Nigerian courts
Compliance with Nigerian Data Protection Regulation (NDPR)
Adherence to Central Bank of Nigeria payment regulations
Dispute Resolution
Good faith negotiations required before formal legal proceedings
Mediation preferred for commercial disputes between platform users
Consumer protection laws apply to farmer-buyer transactions
Legal proceedings in English language in Lagos State High Court
Questions About These Terms?
Our legal and customer service teams are available to help clarify any aspects of these terms of service.
Customer Support
support@agrickonnect.ng
+234 800 AGRIC (247425)
Legal Department
legal@agrickonnect.ng
Lagos Office: +234 1 234 5678
These terms of service were last updated on January 15, 2025. Previous versions are available upon request for legal compliance.